My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related What should I know before using the HEIF/HEVC? How do I remove a computer virus from my JetDrive Go? The JetDrive Go App is not playing my multimedia file. Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started