What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why are a lot of photos suddenly not displayed in my StoreJet Cloud App? Why can't I access my StoreJet Cloud using Microsoft Edge? Why is the time still wrong after I set time zone? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started